Warranty

Airbrush

All Sparmax airbrushes comes with two year warranty

All Sparmax airbrushes are warranted against all manufacturing defects of material and manufacture or workmanship for two years. Any part or material that is or becomes defective so as not to be usable within this period will be repaired or replaced. This warranty does not cover damage caused by negligence or units that have been altered or abused in any way. It also does not cover cleaning or servicing.

Compressor

All Sparmax compressors comes with two year warranty

All Sparmax air compressors are warranted against all manufacturing defects of material and manufacture or workmanship for a period of 2 year from date of purchase. Any part or material that is or becomes defective so as not to be usable within this period will be repaired or replaced. This warranty does not cover damage caused by negligence or units that have been altered or abused in any way.

 

This warranty does not cover your airbrush / Compressor if it has been:

1. Subjected to negligence or misuse.

2. Operated or maintained contrary to our instructions.

3. Damaged by fire or any other occurrence beyond our control.

4. Damaged in transit to the service centre due to inadequate packaging.

5. Fitted with spare parts that are not genuine Sparmax parts.

 

Repairs Policy

Scale Hobbies offers repair and cleaning services for all Sparmax products. The following options are available to assist customers in getting the highest quality service available.

Telephone Technical Support: We offer technical support over the phone at no charge. Telephone support includes general usage information, cleaning tips, and troubleshooting.

For tech support please call us @ +91-8431621454, 10am - 6pm, Monday - Saturday

NOTE: Please call us and discuss about the issue and see if the issue can be resolved over call. Please inform us and get a confirmation from us before sending your airbrushes or compressors for repair +

* Needles, Nozzles, Packing and O-rings need to be replaced from time to time due to ordinary wear and are not covered by the above warranty.

REPAIR RETURN OR WARRANTY CLAIMS PROCEDURE

For Repairs / Warranty cases, please call +91-8431621454 then mail, send your airbrush or air compressor to:

Scale Hobbies C/O PNP Scale Models : #31 & 32 2nd Floor Sunleo Power Networks Building, 2nd Cross Airview Colony, Konena Agrahara, Bangalore - 560 017, Karnataka.

Customer pays all charges for shipping and transporting the airbrush / Compressor to and from this facility.